November 2010

Welcome! ServiceMaster Emergency Services by Covington
To the inaugural edition of the News You Can Use!  The objective of this newsletter is to provide you with information and education regarding the services and value we provide to address your disaster recovery and restoration needs. We hope by communicating our value and commitment to you that if and when you have a disaster you will allow us the opportunity to earn your trust, respect and business.  We look forward to our ongoing relationship.


ServiceMaster Emergency Services by CovingtonUnderstanding Water Damage

In flooding, water typically spreads out and flows through the path of least resistance, especially towards substructures and lower floors.  Porous materials, whether wood, sheetrock or other building materials, will soak up the water, which can even travel upward (wicking).  The resulting effects include discoloration, swelling, broken adhesive bonds, delamination (flooring separation), warping and overall breakdown of building materials that make up your property.  The more time that elapses before treatment, the greater the damage.  Even if the water evaporates unassisted, it can cause damage to ceilings, walls and contents.

ServiceMaster Emergency Services by Covington helps you get back in business quickly

When disaster strikes, Emergency Services by Covington is the link between you, your customer, and total satisfaction. We minimize business interruptions by quickly analyzing the problem, providing a professional assessment of the damage, determining the services needed for a complete restoration, reviewing scope of services with the adjuster, finishing the job on time, and following up to assure total satisfaction.

We are a highly reputable, licensed, insured and endorsed water damage service provider.  In addition to our years of experience our technicians are certified by The Institute of Inspection, Cleaning & Restoration Certification (IICRC) and have completed advanced training in water mitigation, dehumidification systems, mold remediation and corrosion control.  In the event of a water loss it is our goal to restore your property as quickly and efficiently as possible.
About ServiceMaster Emergency Services by Covington

We proudly joined the ServiceMaster Family in 2008 providing service to Spokane and Kootenai counties.   Our focus is on YOU our customer with the goal of providing outstanding service and value to you through our highly motivated and skilled team.  We won’t rest until your home and/or business is at a pre-loss condition and you have peace of mind!

The ServiceMaster Guarantee

We will answer emergency calls 24 hours a day, 7 days a week, 365 days a year, and contact the customer within 45 minutes of receiving the initial call to schedule an appointment.
We will begin emergency services, when required, within two to four hours of the initial call.
We will keep the customer informed, on the progress of their loss.

We will demonstrate our professionalism by delivering our services on time with ServiceMaster Clean® identified vehicles, our uniformed, professional team and quality ServiceMaster Clean® products and equipment.We will employ the utmost integrity in pricing and service, providing the insured with quality work and service while striving to control the cost of each job.
Visit Our Partner

Covington Construction & Restoration Builders Inc. is a full service general contractor licensed in Washington and Idaho with offices in both states.  We specialize in residential and commercial insurance repairs with extensive experience in both areas.  Whether it’s a small repair or a complete loss (re-build) we will treat your home and office building like it is our property.

We are an IICRC certified firm specializing in Applied Structural Drying, smoke & fire damage and water damage restoration.  We pride ourselves on being available 24/7 to help you with your needs and to answer any questions.

All team members go through extensive back ground checks, drive company vehicles and wear company identifiable clothing when they arrive on site.   In addition, we do the majority of all repairs with our own employees thus ensuring control over scheduling and quality.

We have an extensive list of reference and work with all insurance companies.

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